All Goods that are purchased from the Seller will be covered by an initial 90 day UK on-site warranty in the unlikely event that something should go wrong, followed by an ensuing 9 month back-to-base hardware parts and labour warranty, whereby the Buyer is responsible for the cost and organisation of the safe return and collection of the cabinet (or pay a callout charge whichever is more cost effective to the Buyer).
Initial 90 day on-site warranty covers most areas of the UK although excludes Scottish Highlands; all of Ireland and furthest points of UK such as Cornwall, etc. Any cabinet residing in an area not covered by the on-site warranty or shipped/taken overseas will instead be given an extended 18 month parts and labour whereby the Buyer is responsible for the cost and organisation of the safe return and collection of the cabinet (or pay a callout charge whichever is more cost effective to the Buyer).
We also offer unlimited telephone and remote access support for the whole life of the product.
Onsite Service upgrades may be available, prices vary as to product and client location, please ask for further information. All items purchased by us as second user (such as original arcade PCB boards, CRT screens, original cabinet parts, etc) for use within any machine are not covered under warranty unless agreed at the point of sale. Any repair, service, or modification carried out on any machine by the client, or any unauthorised third party during the warranty period may lead to the warranty being invalidated. The Seller will not accept any liability for damage to the machine as a result of misuse.