Elitesim - ER-PS3/XBOX

The team at Bespoke Arcade in my opinion are excellent. The service I received was professional, understanding, caring, informative and thorough making me feel that they thoroughly valued me as a client.

The Machine itself is a quality build, very strong, reliable and very robust and the customised graphics we requested are superbly done.

Delivery was arranged around my timeframe and I was kept informed on build progress and delivery progress something I really appreciated.

I had a couple of user issues and when I called both Luke and Phil were very supportive dealing with my issues immediately and thoroughly.

All in all a thoroughly pleasant experience and a great product with exceptional help and advice from Ben, Phil and Luke.

Huge thanks to all at Bespoke Arcades.

Bought an Evo Elite Arcade machine this Christmas from Phil and the team at Bespoke Arcades.

Phil did an incredible job with my machine. From visiting their showroom to play test, he was always on hand to help me choose the right machine, additionally going the extra mile to produce the artwork I wanted.

After receiving the machine he also made himself available through an online teams chat to guide me through any questions I had about using certain games and features.
If you’re thinking of buying a retro arcade games machine look no further than Bespoke Arcades! You certainly won’t regret it! A top quality product with friendly support!

We absolutely love our Bespoke Arcade GT-2500 3-sided tabletop arcade machine. The build quality, workmanship and contemporary design make it such a focus feature and the games are incredible for all ages. It’s a hit with all our Family and such a fantastic investment.

Customer experience from choosing, buying and delivery was 10/10 and the aftercare from Phil and team, along with their passion and honesty sees them at the top of the market when making this kind of investment. Best Xmas / Family / Birthday gift you will buy for the whole Family. Thanks Phil!

I'd been looking for a retro machine to take me back to my arcade days for some time, but so many of the supposed replicas available were poorly built and simply didn't function authentically. Then I found Bespoke and as soon as I spoke to them, saw the quality of their machines and that they could build whatever I wanted, I was sold. Have had the machine 3 years now, it runs perfectly and I've even made my 14 year old daughter a retro game fan! Today, they've just updated my machine remotely to give me even more functionality!

I recently received my Evo arcade and it’s absolutely amazing. There were a few minor issues during ordering but these were swiftly dealt. What I have been most impressed with is the level of customer support which has been outstanding. If you are looking to get a multi game arcade machine then this is the company to deal with as you won’t be disappointed.

I purchased a Synergy Play machine for the kids, mainly to understand what games I used to play on when I was younger.

I’ve had the machine for over two years now with no issues!

It’s a great focal point when we have the family round or a party.
The build quality is great, the functionality is great and the customer support is beyond good.
You really can buy with 100% confidence that what you’re getting will be amazing and if you do need support it will be there!

PS. Great for parties :-)

I love my machine.
Evo.
I wanted a light gun machine with the normal retro games too (just to have) but for me playing games like Time Crisis was the biggest want.
Delighted.

Its complex and ive run into issues twice but Phil has both times solved it for me. The after care service is very good.

Highly Recommend this company.
I live in Ireland (Dublin) and transportation was not expensive.

They're a really friendly group of guys at Bespoke Arcades who will talk you through all their various options and let you playtest to your heart's content. When you see the machines you can immediately tell they're beautifully made, much better than any of the competition. Great post-sales support as well. This is obviously a business run by competent and caring people.

Copy and paste your desired testimonial into this text area.

I bought a machine 5 years ago and Phil helped me to upgrade to windows 10 with a new hard drive swap . Superb service considering the age of the machine

Could not be happier with my new arcade machine!! Right from initial conversations on which model to choose, through the ordering process, including having a bespoke Cabinet design, the team went over and above to make the whole process seamless, and the end product is of such high quality and greatly exceeded expectations!! I did a lot of research before choosing bespoke arcades and they are the best in the country, if you’re thinking about buying an arcade machine then bespoke arcades is your only choice. Thanks Phil & team for everything you’ve done

Bespoke Arcades are the best in the business. Had multiple upgrades over the years and customer service is without doubt their top priority. Mainly dealt with Phil and Jack but also met the whole team including founder Ben. All attended to my every need - no task too big or small. Highlight was retrofit of an LCD marquee in my Apex machine which they had never done before. Some teething issues but these were addressed with the greatest care and professionalism. Happy to have been able to donate some of my own marquee designs for use in other Apex cabs. Couldn’t be happier with the end product - my dream arcade! Thanks guys!!

I bought GTX stand-up arcade cabinet from Phil and Jack at a recent exhibition. After much consideration I went with Bespoke Arcades due to the passion of the guys who spent a considerable amount of time discussing all the functions and capabilities of their range of systems. I think 6000 games should keep me busy for a while! The range is amazing and even had my favourite game 'crazy climber' from my youth. The system evens allows remote access and they were able to talk me through the joy stick configuration.
If you are looking for a system, these are the guys to buy from.

Ordered a GT120 which took approximately 6 weeks to arrive as custom built. The machine exceeded our expectations as has 120 classic arcade games and the retro look which is what we were after. The games are all original. Highly recommend. The unit is customised with my favourite football team.

Phil and his team work tirelessly on my Terminator themed brief, creating a one of a kind machine for me which is truly outstanding! The after sales service has been 2nd to none. Nothing its ever too much trouble for them, and when I have had some technical issues they have always been prompt in logging into my machine to put things right. I cannot recommend Bespoke Arcades highly enough!!! I wouldn't hesitate to use them again and would be very happy to chat to anyone thinking of using them.

Copy and paste your desired testimonial into this text area.

Had another positive experience with Bespoke Arcades. After sales service was exceptional. Staff (Phil) was very helpful by email and during call out. Turned up on time, was efficient, polite, and went the extra yard above and beyond sorting out original issue. Communication was great and I was very satisfied with every aspect of the service.

I had Phil and the team made the bespoke machine for me 4 years ago, with some ideas which weren’t standard but they spent time and made all of them happened !!! Recently I moved my house and the control panel of the machine stopped working. The support you still can get them, even after 4 years of purchase, is amazing!!! This is the service I am expecting with bespoke purchases and the customer never feels left alone when there is issue. This is someone you can trust.

100 percent recommended. Ultra professional company providing brilliant products and service. Built a custom machine for me with 1000s of games and shipped it to Switzerland for a very fair price. Connected remotely and kindly set up some laserdisc games for me for free at my request after purchase. After sales support is exceptional and the quality of the machine is top notch. When my son brings his friends over it’s great to see them being amazed playing some of the games I grew up with as a kid. You can also plug in a controller and play AAA pc games using things like shadow or GeForce Now. Great purchase.